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27 total results found

Outlook

Recovery partition

Windows 10

Deleting the recovery partition Run the command reagentc /disable to disable the recovery partition. Once disabled, launch diskpart from an elevated command line. List the disks attached to the system using list disk. Select the relevant disk using the dis...

Registry keys to enable/disable clipboard and drive redirection

Remote Desktop

Under HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services, setting fDisableClipboardRedirection for the clipboard and fDisableCdm for drive redirection to either 1 or 0 disables or enables the respective functionality. These are the one...

Reset File Explorer PDF preview handler

Windows 10

If you're getting 'This file can't be previewed' on PDFs, particularly after installing 3rd party PDF viewers/editors, it may be worth resetting the PDF handler back to the Windows default. Under the key: HKEY_CLASSES_ROOT\.pdf\ShellEx\{8895b1c6-b41f-4c1c-a5...

Outlook displaying metered connection warning

Outlook

Symptoms Outlook is displaying the metered connection warning below the menu bar after opening or on the File > Info page. On the File > Info page, a warning about an upgrade in progress and the mailbox being optimized is displayed Clicking on the Send/Re...

Exchange Online

SMTP blocked when using direct send or SMTP relay

Exchange Online

When attempting to set up direct send or an SMTP relay (i.e. sending email without using SMTP authentication), you may encounter the SMTP error message:  550 5.7.1 Service unavailable, Client host [a.b.c.d] blocked using Spamhaus If the IP address (or range ...

Datto RMM

Disable 'save activity' prompts in Agent Browser (non admin user)

Datto RMM

Non-administrative Windows users are unable to access the Datto/CentraStage Agent Browser preferences menu to disable the save activity / notes prompt shown after closing a client session. The prompt can still be disabled by editing the user-specific Agent Bro...