Datto RMM

• Disable 'save activity' prompts in Agent Browser (non admin user)

Disable 'save activity' prompts in Agent Browser (non admin user)

Non-administrative Windows users are unable to access the Datto/CentraStage Agent Browser preferences menu to disable the save activity / notes prompt shown after closing a client session.

The prompt can still be disabled by editing the user-specific Agent Browser configuration file and changing the RequireNotes setting from True to False.

The Agent Browser preference is stored in the user’s local profile configuration file:

%LOCALAPPDATA%\CentraStage\Gui.exe_Url_*\*\user.config

The relevant setting is:

<setting name="RequireNotes" serializeAs="String">
    <value>True</value>
</setting>

Change the RequireNotes value to False. Save the file, then exit the agent browser by right clicking on the icon in the system tray. When the agent browser is reopened, it should no longer prompt for saving activity upon ending a session.